Contact Us

Contact us

Our friendly customer services team is always at hand from Monday to Thursday 9am to 6pm and Friday & Saturday 9am to 4pm. The office is closed on a Sunday and bank holidays. If you have any queries please contact us either:

  • By email: customerservices@theallthingsfurnitureco.co.uk we aim to respond within 24 hours of receiving your email.
  • By phone: 01204 292655 – Monday to Friday 8am to 8pm and Weekends 9am to 6pm
  • Write to us: The All Things Furniture Co. Ltd, Suite 7, 58 Chorley New Road, Bolton, BL1 4AP

Feedback Policy

We absolutely value customer feedback and want to make sure everything from selecting your product, to paying, all the way down to using your product that you are 100% satisfied.

Complaints process

If for any reason you are not happy with any part of your shopping experience then please contact our customer support team at customerservices@theallthingsfurnitureco.co.uk We will be more than happy to help and would ask you to contact us first and allow us to resolve your issues before leaving any feedback / reviews. Our response time is within 24 hours.

IMPORTANT INFORMATION

As soon as payment is taken we do strive to deliver your goods on time, but there are occasions where our suppliers might be out of stock either for an amount of time or indefinitely. If any of these circumstances arise then we will notify you within 48-72 hours (working days). We will clearly note to you how long we expect to be out of stock for and if you are happy to wait, if you are not then we will refund you the first working day you notify us or the day after.